1. Who We Are

The Bridge is a guidance community based in Thailand, helping Thai youth discover international opportunities. We operate the website at thebridge.th and offer guidance programs including Au Pair Guidance and English Camp.

Contact: connect.thebridgeth@gmail.com

Line OA: @thebridge

 

2. What Personal Data We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

• Name and contact details (email address, phone number, Line ID)

• Age and date of birth (for English Camp participants)

• Parent or guardian information (for participants under 18)

• Educational background and language level

• Information shared during consultations or 1:1 sessions

• Payment information (processed securely through third-party providers)

2.2 Information Collected Automatically

• Browser type and device information

• IP address and location data

• Pages visited and time spent on our website

• Cookies and similar tracking technologies

2.3 Information From Third Parties

• Information shared via social media platforms (Facebook, Instagram, Line)

• Referral information from other users

 

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and manage our guidance programs and services

• To communicate with you about your inquiries, sessions, and program updates

• To send newsletters and program updates (only with your consent)

• To process payments for paid programs

• To improve our website and services

• To comply with legal obligations under Thai law

• To protect the safety of our community members, especially minors

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

 

4. Legal Basis for Processing (PDPA Compliance)

Under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA), we process your personal data based on the following legal grounds:

• Consent — where you have given clear consent (e.g., newsletter signup)

• Contractual necessity — to provide the services you have requested

• Legal obligation — to comply with applicable Thai laws and regulations

• Legitimate interests — to operate and improve our services, where your interests and rights are not overridden

 

5. Data Relating to Minors

English Camp and other programs may involve participants under 18 years of age. For minors:

• We require verifiable parental or guardian consent before collecting or processing any personal data

• Parents or guardians may request access to, correction of, or deletion of their child’s data at any time

• We do not knowingly collect more data from minors than is necessary to provide the service

• We apply extra care and security measures to data relating to minors

 

6. How We Share Your Data

We may share your personal data with:

• Service providers who assist us in operating our website and services (e.g., email platforms, payment processors), bound by confidentiality agreements

• Legal authorities, if required by law or to protect the rights and safety of our users

We do not share your personal data with any third parties for their own marketing purposes.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Consultation and session records: retained for 2 years after the last interaction

• Payment records: retained for 5 years as required by Thai accounting law

• Newsletter subscriber data: retained until you unsubscribe

• Website analytics data: retained for 12 months

Upon request, we will delete or anonymise your data, unless we are legally required to retain it.

 

8. Your Rights Under PDPA

As a data subject under Thailand’s PDPA, you have the following rights:

• Right to be informed — to know how your data is being used

• Right of access — to request a copy of the data we hold about you

• Right to rectification — to correct inaccurate or incomplete data

• Right to erasure — to request deletion of your data (the ‘right to be forgotten’)

• Right to restrict processing — to limit how we use your data

• Right to data portability — to receive your data in a structured format

• Right to object — to object to processing based on legitimate interests

• Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us at connect.thebridgeth@gmail.com. We will respond within 30 days.

 

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — necessary for the website to function

• Analytics cookies — to understand how visitors use our website (e.g., Wix Analytics)

• Marketing cookies — only with your explicit consent

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

 

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• Secure encrypted connections (HTTPS) on our website

• Limited access to personal data on a need-to-know basis

• Regular review of our security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

 

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Instagram, Line). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal data.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

The Bridge

Email: connect.thebridgeth@gmail.com

Line OA: @thebridge

Instagram: @thebridge.th

Website: thebridge.th